Postal AutomationData QualityFuzzy search
Helsinki, Finland - 5 May 2008 – Syslore Ltd. Itella Mail Communication and Syslore Ltd. have signed a contract for the delivery of an address recognition and matching system for mail sorting and electronic message delivery services.
By adopting the Syslore mCorrection® Receiver Matching EngineTM (RME) fuzzy matching system, Itella will improve the address and receiver recognition quality in their hybrid and electronic message delivery service and increase the level of automation in their mail sorting process. mCorrection RME system incorporates new-generation computing algorithms that can recognise faulty, inaccurate and incorrect address and receiver data more effectively and more precisely than was possible before. The system will be deployed to all Itella address recognition processes by 2010 in Finland and abroad.
The system operates as a centralised solution, which receives real-time address queries over a network connection from several automatic mail sorting machines in different sorting centres. If, for example, the mail receiver name can be recognised, but the address data is incorrect or only partly recognised, the system can find the correct address data from the address database up to the mail delivery point. Apart from increasing the level of automation in mail sorting, the solution can decrease the number of mail delivered to incorrect addresses and monitor the quality of address recognitions and sorting process.
A centralised software solution can also remarkably improve the quality and throughput time of address and receiver recognition for Itella's electronic and hybrid services. mCorrection RME incorporates open interfaces and language-independent algorithms that enable more efficient use of existing systems and postal data assets, and improve the quality of service.
The contract is worth over four million euros. "With this investment, we want to intensify and automate physical and electronic address recognition processes. Our goal is to ensure the profitability of the delivery business and to be able to provide quality delivery services for our business and consumer customers also in the future," says Kari Kivikoski, Senior Vice President, Itella Mail Communication.
For further information, please contact:
- Syslore Oy, Henri Tykkä, Chief Executive Officer, Tel+358 50 357 5035
- Itella Oyj, Mail Communication, Olli-Pekka Husari, Director ITC, Tel +358 20 451 7134
Itella Mail Communication provides letter, direct advertisement and magazine delivery services in Finland and internationally through its partners. Itella Mail Communication develops new and more versatile solutions to reach people both physically and electronically. In customer marketing, Itella Mail Communication provides a full service covering the entire value chain from selecting the target group to measuring the results. Itella Mail Communication employs over 19 000 people and its turnover was 893,8 million euros in 2007. Itella Mail Communication Business Area belongs to
the Itella Group. Itella was formerly known as Finland Post Group. www.itella.fi
Syslore's Chief Scientist, Mr. Jörkki Hyvönen will give a presentation entitled “A Novel Approach to Address Lookup” in the World Mail & Express Europe conference and exhibition 2007. The presentation will be held on Monday 21 May 2007 from 14.25 to14.50 at the Postal Technology Seminar.
World Mail & Express Europe conference and exhibition 2007 will take place on 21-23 May at the Novotel London West Hotel & Convention Centre, Hammersmith, London. The Technology Seminar is an invitation only, high-level platform for CTOs, CIOs, Strategists and Senior Management in Operations and Technology to experience future technological developments in the area of postal automation. Syslore will also be an exhibitor at the conference display area.
More information about the conference can be found at http://www.triangle.eu.com/conferences/worldexpress/tech/default.asp
Helsinki, Finland. October 4, 2006. Syslore Ltd. and Finland Post Group today announced an extension of their existing mCorrection licensing agreement. mCorrection® Intelligent Address Lookup™ technology has been used since 2005 in the highly successful read rate upgrading project for Finland Post's existing Optical Character Recognition (OCR) and mail sorting process. The extension agreement broadens the project to an additional centralized sorting centre in the city of Turku in South-Western Finland.
The purpose of mCorrection Intelligent Address Lookup solution is to increase and enhance OCR read rates and accuracy in the Finland Post letter sorting process. The goal is to achieve significant cost savings and efficiency improvements by reducing manual mail sorting and minimizing misdirected mail pieces. Currently, the software is used in all letter sorting lines and OCR systems used at the Helsinki distribution centre. Because Finland Post has been very satisfied with mCorrection performance in the Helsinki sorting center, the license is extended to also apply to all letter sorting machines in the Turku mail sorting and distribution centre.
"Syslore's mCorrection has significantly upgraded our read rates at the Helsinki sorting centre. Furthermore, during the one year production usage, mCorrection performance has been constantly improving, and co-operation with Syslore has been very good and flexible. Therefore, it was a natural choice for us to deploy mCorrection in Turku as well," says Mr. Juha Nurmi, Project Manager, Finland Post.
mCorrection Intelligent Address Lookup is able to recognize addresses that an OCR reader has failed to read and identify correctly. It solves recognition problems at three levels: matches partially or incorrectly recognised address strings to the delivery point level, corrects wrong addresses on mail pieces, and identifies wrong interpretations (missing and wrong characters) made by the OCR engine.
By using mCorrection Intelligent Address Lookup, Finland Post Helsinki sorting center achieved the following approximate improvements in the mail sorting process:
- 45% of partially and/or incorrectly recognised address strings are matched to the delivery point level.
- 7% of totally unrecognized address strings are matched to the delivery point level.
- Altogether, mCorrection Intelligent Address Lookup changes the destination of every ninth letter.
For more information, please contact:
- Mr. Henri Tykkä, CEO, Syslore Ltd, Tel. +358 50 357 5035 Email: henri.tykka@syslore.com
- Mr. Juha Nurmi, Project Manager, Finland Post Group, Tel: + 358 400 835 026 Email: juha.nurmi@posti.fi
About Finland Post Group:
Finland Post is the leading provider of delivery and logistics services in Finland and selected markets in Northern Europe. Finland Post Group net turnover in 2005 was about 1,35 billion EUR and the group has approximately 24 000 employees. Further information: http://www.posti.fi/english/finlandpostgroup/
Syslore invites you to visit our stand #4025 at the POSTEXPO 2006 in the RAI Amsterdam conference center on 10, 11 and 12 October. Celebrating its 10th anniversary in 2006, POSTEXPO is the leading event in postal automation worldwide.
Contact us to receive a free invitation or visit http://www.postexpo.com/inforequest.html to register for a visitors pass.
Paris, France, 10 May 2006. The 2006 World Mail Awards were presented to the winners at Gala Dinner at the Rive Gauche St Jacques Hotel in Paris on Wednesday evening, 10 May, in front of an audience of more than 250 senior postal industry executives from around the world. Syslore was among short listed finalists with its mCorrection® real-time address lookup software solution in the Technology category along with Korea Post, Japan Post and e-box.
The 2006 winner in the technology category is Korea Post for its establishment and operation of Korea Post Logistics System (PostNet). With more than 100 entries received this year, the competition was fierce for this, the 7th annual presentation of the mail industry's premier global honours. Having issued their shortlists four weeks ago, the panels of distinguished independent judges met in Paris during the afternoon before the ceremony to determine the winners of the 2006 awards.
The categories and winners of the 2006 awards: http://www.mailawards.org/Awards/winners.htm
Syslore congratulates all the winners!
The World Mail Awards are organised annually by Triangle Management Services to highlight, reward and celebrate best practice within the mail industry across the globe. Next year's World Mail Awards, and the World Mail & Express Europe conference, will be held in London on 21-23 May 2007.
Additional information: http://www.mailawards.org/wma_home.htm
World Mail & Express 2006 Europe conference and exhibition will take place on 11-12 MAY 2006 at the RIVE GAUCHE SAINT JACQUES HOTEL AND CONFERENCE CENTRE, Paris France. Syslore will be at the exhibition area on booth 13. Contact us to arrange a meeting.
About the World Mail & Express European Conference.
Senior speakers, delegates and exhibitors from throughout the region will gather in the splendid surroundings of the Rive Gauche Saint Jacques Hotel in the beautiful French capital. For the first time since 2000, the most important event in the European mail industry this year will be hosted by national postal service La Poste.
More information, please visit: http://www.triangle.eu.com/conferences/worldexpress/default.asp
Helsinki, Finland, 8 December 2005. Syslore Ltd. and Finland Post Group today announced that they have signed a licensing agreement for the mCorrection® Secondary Address Recognition software solution. The solution will be utilised in all real-time letter sorting machines in Helsinki mail sorting and distribution centre. The goal is to achieve significant cost savings and efficiency improvements by reducing manual mail sorting and minimising misdirected mail pieces.
mCorrection is a real-time address look-up solution that improves OCR (Optical Character Recognition) read rates in postal automation and letter sorting. The matching performance of mCorrection has been taken to a new level through its outstanding scalability and innovative combinatory modeling that makes intelligent use of all the available matching information and relations, allowing sorting to the person level. Because the software uses a Java implementation and open interfaces, the solution can be easily layered on top of the existing OCR and letter sorting infrastructure.
The parties are in the process of deploying the system and integrating it with OCR systems already in use at Finland Post distribution centres. The mCorrection address lookup solution will be a core component throughout the system, enabling a more automatic and cost-efficient sorting process. mCorrection is able to recognise addresses that an OCR reader has failed to read and identify correctly. It solves recognition problems at three levels: matches partially or incorrectly recognised address strings to the delivery point level, corrects wrong addresses on mail pieces and identifies wrong interpretations (missing and wrong characters) made by the OCR system.
“Our goal is to constantly improve the automation and quality of our letter sorting process,” says Mr. Juha Nurmi of Finland Post. “Despite use of efficient OCR readers there is still much human involvement and many bottlenecks in the delivery process. Another major problem is mail items that are sorted and delivered to the wrong delivery points, which causes a lot of extra expense. With an annual sorting and delivery volume of over billion letters, it is crucial to us that the automation level of the process is as high as possible. The novel and innovative software-based approach of mCorrection delivers significant cost savings and process improvement.”
Benefits of mCorrection secondary address recognition in the letter sorting process:
- Reduces manual mail sorting by improving OCR read rates.
- Minimises misdirected mail by correcting both wrong addresses on mail pieces and OCR
misinterpretations.
- Replaces and decreases manual video coding.
- Increases the effective throughput and quality of the delivery process as a whole.
“The most important thing to us is that our customers save significant amounts of money with our solution, explains Mr. Henri Tykkä, CEO of Syslore. We started marketing our letter sorting solution in the PostExpo 2005 exhibition held in Paris in the beginning of October. We are very happy and excited about the strong interest in our solution and company. Our team has developed the technology over the last five years with strong commitment and spirit. In addition our technology has been shown to be a market leader in an independent benchmark study. This gives us a competitive advantage, especially with the strict requirements for accuracy, scalability and robustness in the demanding postal automation environment.”
For more information, please contact:
- Mr. Henri Tykkä, Syslore Ltd., Tel. +358 50 357 5035 Email: henri.tykka@syslore.com
- Mr. Juha Nurmi, Finland Post Group, Tel: + 358 400 835 026 Email: juha.nurmi@posti.fi
About Finland Post Group:
Finland Post is the leading provider of delivery and logistics services in Finland and selected markets in northern Europe. Finland Post Group net turnover in 2004 was about 1,235 billion EUR and the group has approximately 23 500 employees.
More information: http://www.posti.fi/english/finlandpostgroup/
POST-EXPO 2005 will be held in Hall 1, Paris Nord Villepinte Exhibition Centre on Monday 3, Tuesday 4 and Wednesday 5 October. Meet us at the booth E50 right next to the Groupe La Poste. Contact us to arrange a meeting!
THE 9TH INTERNATIONAL POSTAL TECHNOLOGY EXHIBITION AND CONGRESS POST-EXPO is universally recognised as the world's leading event for the postal, parcel and logistics industry. The event is a 'must attend' international forum providing an unrivalled collection of the latest generation technology solutions and services that are driving the industry forward.
More information: www.postexpo.com
Helsinki, Finland, 27 June 2005 | Syslore Ltd. and Satama Interactive today announced a co-operation to utilize mCorrection® fuzzy matching software as a part of Satama's digital services offering. The first customer to use mCorrection in their online service is the leading Finnish pharmacy chain, Yliopiston Apteekki, or University Pharmacy.
University Pharmacy makes it easy to find pharmaceutical information
Information is now easier and faster to find from the University Pharmacy Web search service ( www.yliopistonapteekki.fi ) because inexact or otherwise ambiguous search queries are corrected in real time by mCorrection.
"Prescription drugs, health care products, and other related vocabulary and terminology are often transliterated and derived from foreign words that are difficult to remember and spell. The error tolerant search functionality has really helped our customers find information from our medicine databases. Moreover, our call center personnel has benefited significantly when assisting customers who don't remember the exact name of a product", comments Kristiina Vuori, information services manager at University Pharmacy.
About University Pharmacy
University Pharmacy, Finland's leading pharmacy was founded in 1755. With about 1000 employees, it is the most significant employer of pharmacy personnel in Finland. The main offices are located in Helsinki and there are 16 additional branches around Finland.
The turnover was EUR 206 million, with a growth of 11.3%, and the net profit was EUR 8.2 million. University Pharmacy call-centre answered more than 230 000 phone calls in 2003. Most of the questions concerned the correct use of medicines, drug interactions and adverse reactions. More information: www.yliopistonapteekki.fi
About Satama Interactive:
There are some 300 experts in the Satama team. Out of offices in Finland, Germany, and the Netherlands, Satama deliver projects to 20+ countries annually. In Finland, Satama is the market leader, and in Europe Satama is the leading provider of digital services in their field for the telecommunications sector. Satama's net sales in 2004 were EUR 23.6 million. Satama Interactive Oyj (SAI1V) shares are listed on the Helsinki Exchange's NM List. More information: www.satama.com
Year 2004 has been an extremely rewarding one for Syslore. We have started new business relationships with several new and exciting customers and partners, strengthened our co-operation with our valued existing customers and achieved again very strong revenue growth rate of over 100%!
We look forward to serve you during the year 2005!
New York City and Helsinki, Finland, 3 August 2004. NYC.com has selected mCorrection fuzzy search software to enhance its localized search and directory service which targets New York City - a market of over 12 million people in the most important metropolitan area in the United States.
With NYC.com, Syslore will introduce into the US its next generation mCorrection search technology - an advanced data matching & error correction software solution which is faster, more accurate and more scalable than any other existing or commercially available search technology. NYC.com has integrated mCorrection as a core component of its search engine & directory services portal to deliver superior performance to better exploit the next wave in search sector trends - localized search. mCorrection provides NYC.com with notably superior performance at a time when the commercial importance of localized search and the technical advantages of advanced intelligent data matching technology is increasingly significant.
"Syslore believes that NYC.com's exclusive focus on "localized" search represents one of the most dynamic & robust commercial growth areas in the search sector today - and provides an ideal showcase for mCorrection's advanced fuzzy matching software which is at the forefront of next generation search related technology".
About NYC.com
The world's greatest city now has the most connected online community! Think of NYC.com as New York City on the Internet, but vastly more efficient. NYC.com is the leading localized search engine service provider in New York City metropolitan area. NYC.com enables users to find contact information by providing directory services regardless of time or place. The directory services provided by NYC.com include the yellow pages of New York City. NYC.com serves more than 400 000 search requests per month and is growing rapidly.
Try it: www.nyc.com
Helsinki, Finland, 3 May 2004 | Fonecta Ltd. has selected mCorrection® fuzzy search software, to enhance its electronic directory services available to internet and mobile devices. mCorrection will also be utilized in Fonecta ProFinder - a contact information update service targeted to professional business users.
“The integration of fuzzy search further improves the user experience of Fonecta’s contact information services by correcting for such common errors, thereby not only improving the quality of service and with it customer satisfaction, but also the actual usage of the services as well”, Mr Harri Turunen, VP of business development in Fonecta Group.
About Fonecta: Fonecta Group is the market leading directory service company in Finland. In Finland, Fonecta Group have almost 800 employees in 11 locations. Fonecta Group's turnover in Finland is aboout 124 million euros. Fonecta Group belongs to a pan-European directory services company European Directories SA, which in addition to Fonecta Group consist of De Telefoongids, Herold and Mediatel Group. European Directories SA operates in the Netherlands, Finland, Austria, the Czech Republic and Slovakia, among other countries.
More information: www.fonecta.com
25 March 2004 | Syslore's mCorrection was the most scalable and accurate fuzzy search software in international competitive comparison benchmark study. A benchmark study "Multiple Column Approximate Match" was completed in February 2004 by the Helsinki University of Technology (HUT).
It can be predicted from the results that mCorrection is setting new standards in terms of outstanding scalability performance and strict accuracy even with the very largest databases (more than one million up to billions). mCorrection software performs significantly faster and is more scalable than the compared products.
The most important competitive advantages and technical benefits of mCorrection are:
o Unique scalability
Among its other differentiable characteristics and competitive advantages, mCorrection enjoys uniquely impressive scalability. Traditional algorithms might find the best match to a given string from a given reference database like mCorrection. However, when the reference database grows, these algorithms "suffocate" with demonstrable performance loss. mCorrection scales sub-linearly and can therefore unequivocally outperform any such competing technologies with no loss in performance. When non-trivial databases, databases containing in excess of several hundred million or 1+ billion records, are involved and heavy server usage are projected, traditional algorithms are simply not applicable and fail to perform acceptably.
o Multi-column search ability
mCorrection enables searches involving multiple data columns simultaneously. This provides for greater speed and accuracy as more of the information being searched for can be queried across more database columns at the same time - with additional performance enhancements derived from the auto error correction capabilities of the technology.
o Intelligent scoring
With the application of mCorrection, users will generate most accurate and validated matches first - and receive them in order of relevance. It is also noteworthy, that to the extent that mCorrection is customized for the user, the technology offers the added and considerable benefit of an additional capability to allocate different "weights" to different data fields, thereby further increasing the relevance of all results that are returned.
29 January 2004 | Syslore was among three finalists in Software Industry Award 2003. The awards are given annually in connection with the leading software event in Finland - Software Industry Summit where the best performers and the most promising innovations of the field will be awarded. Software Industry Summit has taken place as a Finnish software industry's "key event", where the software industry's present and future situation can be analyzed not focusing on specific companies, but the field as a whole.
There are five different award categories for companies and persons in the software industry awards and the authoritative jury has wide representation from Finnish software cluster. Syslore was selected among three final nominees in its category - Software Industry Award 2003 for Commercialized Innovation. The winner in this category was Blancco Ltd. which is specialized in data erasure solutions and third nominee was Oy Elmorex Ltd. focused on interactive multimedia and gaming solutions.
Other category winners were Sulake Labs Oy, First Hop Oy, Aldata Solution Oyj and Global Software - business development program. Intensive screening among group of good companies and competitors elevates all finalists as an excellent examples in their own business area and category. These companies represent diversity of Finnish software industry and they all have real potential in international software market. The order of superiority between many best and second best was very tight., comments the Chairman of the Jury, Mr. Matti Sihto.
